1. Information We Collect
We collect information you provide to us directly, such as your name, email address, phone number, and delivery address when you register, place an order, or contact us. We also collect usage data, device information, and cookies when you use our website.
2. How We Use Your Information
We use your information to process orders and deliver products, send updates about your orders, improve our services, send promotional offers with your consent, comply with legal obligations, and prevent fraud and ensure security.
3. Sharing Your Information
We do not sell your personal data. We may share your information with delivery partners to fulfill your orders, payment processors to handle transactions, and government authorities when required under UAE law.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with UAE legal requirements. You can request deletion of your data at any time by contacting us.
5. Your Rights
Under the UAE PDPL, you have the right to access your personal data, correct inaccurate data, request deletion of your data, withdraw consent at any time, and file a complaint with the UAE Data Protection Office.
6. Contact Us
For any privacy questions or to exercise your rights, please contact our Data Protection Officer at: info@trolleysuae.com or call +971 4 000 0000.